felt like mixed signals throughout the sales process
I had certain expectations about how responsive the sales approach would be based on my previous experiences with similar providers. Initially, responses to my queries came quickly, and the team seemed ready to clarify details about the software and features I was interested in. That built my confidence somewhat. However, as some time passed waiting for a follow-up, there was a stretch where communication became slower and less clear. It didn’t feel completely consistent which gave me some pause. While the onboarding process picked up well after purchase, the sales interaction as a whole felt a bit uneven and left me uncertain at times. It's not bad, but it could be smoother. Overall, the whole experience left me with a feeling of cautious optimism yet a wish for steadier communication right from the start.