Felt like information was scattered; couldn’t easily find what I needed
I was trying to figure out how to best use the telephonic support and locate the right training resources, but honestly, it felt like a bit of a maze. The software updates happen automatically, which is good, but when I tried to look up detailed explanations or guides on specific features like the dialer or database, it wasn’t straightforward. There wasn’t a clear, centralized place for all the information I was hoping for, so I kept jumping between different sections. Sometimes the support number was not immediately visible, or I wasn’t sure if the telephonic help was available at that moment. I was hoping for a more user-friendly onboarding flow as well that guided me easily through the various steps. I can’t deny that when I did manage to connect with support, they were helpful, but finding them was harder than expected. This missing clarity made the experience more frustrating overall.