Felt like I was on my own the whole time
From the moment I signed up until trying to use the calling and database tools, it felt like I was mostly left to figure things out by myself. The training materials were scattered and didn't connect in a way that made sense to me as a beginner. Whenever I reached out for telephonic support, the delay to get help was long and the answers were often confusing. The software updates happened automatically, but without clear explanations or guidance, leaving me unsure if I was missing key features. Payment and invoicing went smoothly, but that’s really the only part that felt straightforward. Overall, the experience was frustratingly isolated for my needs.