Felt like I was missing timely support when I really needed it
I had to reach out for support while using the WFHI software and honestly, I felt something important was missing. The telephonic support did exist but wasn’t really available when I needed it most, which made fixing my issue harder. The problem was during some critical calling tool setup, and since the timing didn’t match my work hours well, I had to wait longer than expected. When I did get through, the support was okay but didn’t quite resolve my problem fully. This made me worried about depending on this kind of help again because I need something more reliable and available on my schedule. The software itself works fine, but if support isn’t there when it matters, it makes using everything harder. So next time, if I face something similar, I’d hesitate to try calling support again because it just didn’t feel dependable enough to cover my needs efficiently.