The whole sales and pre-purchase experience felt tiring to me. While the initial sign-up and invoici

The whole sales and pre-purchase experience felt tiring to me. While the initial sign-up and invoici

The whole sales and pre-purchase experience felt tiring to me. While the initial sign-up and invoicing seemed explained well, I quickly realized that much of the actual setup was something I had to figure out myself. The training sessions helped somewhat, but there were gaps where I had to experiment with the database and dialer tools on my own. Support was available, yet not always proactive in offering guidance before I ran into trouble. So, this feeling of being left to work things out alone stuck with me. It wasn’t a bad experience exactly, but definitely more hands-on effort was required than I was expecting.