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WFHI review

Felt like I had to figure out much on my own

2 out of 52 of 5Verified customerTraining and onboarding

Felt like I had to figure out much on my own

I found the training to be quite lacking in some ways. There was one early moment when I was expected to configure the dialer settings, and it wasn’t well explained — I had to rely on trial and error and reading through some documentation on my own. That left me feeling a bit stranded because I assumed more direct guidance would be available as part of the onboarding sessions. Beyond that, the sequence of training felt loosely structured, and I ended up working out a lot myself without much follow-up to see if I had progressed correctly. The database usage was one area that I managed to get a handle on, but again, not because it was demonstrated clearly — it was more through guesswork and repetitive attempts. I thought there might be more interactive coaching or explanations, but I mostly had to be self-sufficient throughout, which was frustrating at times. Overall, it seemed like some key support and walkthroughs were missing, especially at the start when I needed them most.

Omkar RaneJharkhand, IndiaExperience: Published:
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