felt like forever stuck in loops
I started with high hopes for the training and onboarding but honestly, most of the time I just felt like I was waiting around or repeating the same stuff. The first few steps were okay, like signing up and getting onto the platform. But when it came to actually getting into the calling tools and the dialer, there seemed to be a lot of the same instructions over and over again, which got frustrating fast. It didn't feel like a smooth flow from one thing to the next, more like having to re-learn some basics several times without moving forward. Also, sometimes while waiting for some automatic updates to apply, I ended up losing some time which could have been put to better use. I do admit the telephonic support was somewhat helpful when I needed clarification, though sometimes those calls took longer to connect. On the plus side, the database feature is good once you're set up, but unfortunately, getting to that point was a tough haul. Overall, I felt like a lot of waiting and repetition slowed down what should have been a simple start. If they'd clean up the repetitive parts and reduce wait times, it could definitely feel less like a chore and more like a real start to using the software effectively.