felt like figuring out everything on my own
Honestly, from the start this whole signup and invoicing process felt like I was left to do all the homework myself. The instructions weren’t very clear and I had to guess a lot about the software features before even trying to use the dialer or phone tools. The website gave minimal help on how to integrate the database or manage my calls effectively. I tried raising support questions but often responses were slow or generic. Also, the automatic updates sometimes seemed to change things without notifying me properly and that messed up my workflow a bit. The billing was confusing because invoices showed up late and I wasn’t sure if the payment was processing right away or not. Signing up was straightforward but after that, I was left on my own to piece the whole process together. I'd say it felt like I was buying the software and training, but had to learn everything from scratch without much guidance or clear steps to follow, which was quite frustrating especially when expecting more initial help.