Felt like figuring out a puzzle, but satisfying in the end
When I first signed up, I thought the support would guide me step by step, but I actually had to work through a lot on my own. The initial setup was mostly intuitive, but some of the finer points of using the dialer and database tools required trial and error. I called their helpline a few times during the first week, and while the telephonic support was polite, I found myself explaining my issues repeatedly because it seemed the information wasn't consistently logged. Over time, I realized that much of the learning came from exploring the software alongside the training videos delivered during onboarding. Updates rolled out automatically, and thankfully they didn’t interrupt my workflow. Despite the self-driven nature of figuring things out, I appreciated the flexibility it gave me to adapt the system as I learned what worked best for my remote setup. The invoicing process was smooth, and the payment system was straightforward. Overall, the experience felt like putting together a complex puzzle without a full picture, but it was rewarding once all the pieces connected.