felt like figuring it all out on my own
Honestly the onboarding and training felt like a bit of a solo trip. I appreciated that the getting started guide was there but a lot of stuff I had to guess through on my own before it made sense. I didn’t get lost exactly but definitely wished for a few more pointers, especially on setting up the calling tools and syncing the database feature. It wasn’t frustrating because I do like troubleshooting, but it took more time than I expected. Once I started making calls with the dialer and tinkering with the contact database, things clicked more. Updates seemed to happen smoothly without interrupting the flow which was nice. Support was responsive enough when I reached out but it wasn’t something I needed to trust completely since most things were trial and error. Overall the whole experience felt kind of like setting the pieces together yourself, which to me was okay but might not be for everyone.