Felt like explaining this all before, honestly
The training and onboarding overall felt like a process I had already explained to others several times before. It basically covered familiar ground, guiding me through the basics of the calling tools and how the dialer integrates with the database. The flow matched what I expected going in—there wasn’t much that surprised me or felt new. The automatic updates were a nice touch, working quietly in the background as I used the software throughout the week. While the telephonic support was available, I didn’t find myself relying on it heavily because everything was pretty self-explanatory after the initial sessions. Even the sign-up and invoicing stages reflected what I had been told beforehand, making it feel quite scripted and routine. There were no major hold-ups or confusions, but also no moments where I thought the training particularly exceeded expectations either. After going through it, I’d say it’s a solid setup for people who need clear, concise onboarding without frills. That’s really the summary of how the whole experience felt to me—it was just what I expected, nothing more or less.