5 out of 55 of 5Unverified experienceSales and pre-purchase
Felt like chatting with someone who actually cared
The whole pre-purchase conversation was surprisingly smooth and casual. At first, I had some doubts about how the software would fit my needs, but the people I contacted were responsive without being pushy. They answered random questions I had in a mostly laid-back way, which made me feel more at ease. I especially appreciated how they circled back patiently when I got confused about the invoicing and sign-up process, never making me feel rushed. Overall, the interaction felt warm and informal, which is rare these days when everything is so transactional and robotic. I felt heard and respected right from the start.