Felt like chasing a shadow - frustrating from start to finish
Looking back, my overall experience with the sales and pre-purchase process left me feeling quite let down. When things went wrong, the way the system managed that was nothing like what I expected. The sign-up process seemed simple but in reality, it had several confusing steps that caused delays. Communication from support was slow and sometimes left me repeating myself, which added to the frustration. The database feature was the one area I found decent; it performed consistently without major lag or errors, which was the only satisfactory part. However, technical hiccups in the dialer and calling tools disrupted my workflow frequently. Automatic updates promised improvements but felt like they introduced more issues at times. The invoicing and payment process was not straightforward, requiring follow ups that drained patience and time. Looking at all this, the whole thing felt like chasing a shadow — always just out of reach of a smooth, hassle-free experience. In hindsight, I think more responsive and transparent support would have made a significant difference.