Felt like an okay fit, but not perfect
The sales and pre-purchase experience felt average in terms of matching my actual working hours. There was information given about the software's availability and the times when telephonic support could be accessed. However, the service hours did not fully align with my own schedule, which led to some inconvenience when trying to get help during late evenings. On the other hand, the sign-up and invoicing process was straightforward without unnecessary complications, which I appreciated. The training offered seemed suitable for standard hours but lacked flexibility needed for those with irregular working times. Overall, the entire process felt neither particularly accommodating nor entirely unsuitable. It was a functional experience that worked for many typical schedules but might require adjustments for those with varied availability. The balance between support access and working hours left a neutral impression upon me.