1 out of 51 of 5Unverified experienceSales and pre-purchase
felt like an endless loop with no clear progress
The whole sales and pre-purchase experience felt tedious and repetitive. I had to re-explain my requirements multiple times during the sign-up and onboarding phone calls, and each time I thought the process would move forward, I was sent back to the start. There were long waiting periods for replies, and presentations of the software repeated the same information without clarifying my specific concerns about the dialing tools and database. It felt like no one was actually listening or trying to speed things up for me. This dragging out made me lose patience and trust in the process. Overall, this felt like a frustrating waste of time and frankly, very disappointing.