Felt like a total waste of time
I approached the WFHI software and training expecting a straightforward way to manage my remote workflows but found the whole process frustrating from the start. The initial sign-up was cumbersome with unclear invoicing, and the payment process offered little clarity on what exactly I was getting. When trying to access the calling tools and dialer, technical glitches were common, making me doubt the software's reliability. Despite the promise of automatic updates, these only seemed to cause delays instead of improvements. I also needed support during setup, but telephonic assistance was slow and often unhelpful, which added to my dissatisfaction. The database feature, which I hoped would streamline my contacts, was not user-friendly and frequently crashed. The training I received felt disconnected from my actual working hours, making it less beneficial than I had hoped. Overall, the onboarding flow felt disjointed and poorly designed, and there's little chance I'd turn to WFHI again for help. The effort required to get everything functional felt disproportionate to the outcomes I experienced. There were just too many glitches, unclear processes, and ineffective supports for this to work smoothly in any serious remote workflow environment. Frankly, after this experience, I think I will look elsewhere for software solutions because this one did not work out for me at all in the end.