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WFHI review

Felt like a tangled mess throughout

1 out of 51 of 5Verified customerTraining and onboarding

Felt like a tangled mess throughout

From the moment I started the training and onboarding, it was clear this was not going to be straightforward. The instructions were confusing, and when I encountered technical issues with the dialer not connecting, the support I received only added to my frustration. It took several calls to even get some basic guidance, and each time I felt more like I was being passed along rather than helped. The training materials seemed incomplete or out of date, which didn’t help me understand the software features properly. The database function was mentioned but never clearly explained during the sessions. Overall, the whole experience felt disorganized and left me more confused than confident. It didn’t work for me, and the lack of clear support left me feeling quite disappointed with the entire onboarding and training process.

Vandana PatelLakshadweep, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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