Felt like a slow and tiring process from start to ongoing use
My overall experience with WFHI's sales and pre-purchase interactions left me feeling quite frustrated. At first, the sign-up seemed fine but soon the day-to-day behaviour was not encouraging. I remember one moment vividly when I tried to access the dialer during a busy workday. It was glitching, which made completing calls difficult, and the software lagged intermittently, disrupting my workflow. Beyond that, the promised smooth integration of the database feature felt more like a theory—I encountered delays and unexpected errors repeatedly. Though the automatic updates were supposed to keep things fresh, they sometimes introduced new bugs without warning. The invoicing process was somewhat okay, simple enough to understand, but it felt like clarity lacked during initial inquiries, which left me hesitant at times. What stuck with me most was the vagueness of pre-purchase promises; everything seemed slower than anticipated. Support was inconsistent — sometimes helpful, other times unresponsive or vague. Overall, it felt as if I was investing effort to keep the software operable rather than gaining a seamless tool. The sign-up, onboarding, and payments were just cogs in a machine that was overall not very dependable day-to-day. Despite that one decent moment with the invoice handling, I found ongoing usage more troublesome than beneficial. This left me thinking twice about whether to continue or to look elsewhere for more reliable remote workflow software solutions.