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WFHI review

Felt like a slow and frustrating start

2 out of 52 of 5Verified purchaseTraining and onboarding

Felt like a slow and frustrating start

I was expecting to get going quickly with the training and onboarding process, but it honestly felt like it dragged longer than I anticipated. The initial sign-up was straightforward, yet the training materials didn’t seem to offer the quick guidance I needed to set up my workflow efficiently. Compared to other platforms I’ve used, I thought the tools would be more intuitive from the get-go. The dialer and database features took longer to understand, especially since there wasn’t much interactive help during the early days. Although support was available by phone, I found the waiting times frustrating, which slowed down my ability to get clear answers when I needed them urgently. It seemed like a slow ramp-up rather than a smooth start, and I felt that the onboarding flow could benefit from being more concise and focused. Overall, my experience was disappointing given my expectations; the learning curve was steeper than I had hoped, and it took more effort than planned to get comfortable with running remote workflows on this software.

Tanvi SundaramArunachal Pradesh, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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