Felt like a slow and confusing start
The training and onboarding process took much longer than I hoped. Early on, there was one moment when I was stuck trying to understand the database setup and how to use the calling tools, and that really stood out as frustrating. Beyond that, I can't even point to many clear helpful moments during onboarding itself—it often felt incomplete or unclear. The training materials had parts that made sense but lacked enough depth when it came to applying what I learned practically in the software. I finally managed to start using the dialer and the rest of it, but it needed a lot of trial and error on my own time. The sign-up and payment were fine, but they didn’t make up for the slow start with the software and training. Not the worst, but definitely disappointing for how long it took to get going.