Reflecting now on my training and onboarding journey with WFHI, the timing was somewhat of a double-
Reflecting now on my training and onboarding journey with WFHI, the timing was somewhat of a double-edged sword. The training sessions were scheduled around regular business hours, which is when I generally work, but some portions extended longer than I could consistently make it to, causing me to miss a few parts. On the plus side, the training materials were accessible afterwards, so I could catch up at my convenience. The dialer tool setup aligned fairly well with my work hours, though occasional automatic updates meant I had to pause or adjust my workflow mid-session. It was certainly a bit of an adjustment, with some trial and error especially during the first few days. Overall, the onboarding experience reflected the realities of balancing training against a demanding schedule, so while it wasn’t perfect, I appreciate the effort made to accommodate different hours, even if it did feel a little disrupted at times.