Felt like a long wait with too much repetition
At first, I was optimistic about getting started with the software, but things quickly became frustrating. Signing up was straightforward but accessing the main dashboard took multiple attempts and repeated logins, which ate up my time. Each time I faced an error or slow loading during the onboarding training modules, I had to call support and wait on hold, which disrupted my workflow. Even when I finally got help, there was repetition in explaining the same steps over the calls, and it felt like I was starting over rather than moving forward. The dialer and database functions didn’t sync well for me initially, meaning I spent more time troubleshooting than actually working. While I recognized the automatic updates happening, none simplified my day-to-day tasks. This whole process felt drawn out, disjointed, and cumbersome. I did appreciate the courteous tone of the support staff, but the slow resolution of my access issues led to a sense of wasting effort. Overall, the experience was more draining than efficient and left me feeling quite disappointed.