felt like a long wait with lots of repeats
So I was hoping getting the whole thing sorted would be quick but it was anything but that. Signing up involved waiting around for responses, and when replies came, I found myself repeating the same questions because answers weren’t clear enough first time. Every time I thought a step was done, some more info was needed and I got put on hold or told to wait for a callback that didn’t come on time. The software promised automatic updates but setting those up felt like a separate hassle to get through. Calls to support sometimes connected quickly but other times I was left waiting too long, and the dialer tool instructions were repeated across sessions which got tedious. Honestly the patience factor needed was high, and I ended up feeling like the whole process took forever more than it should have. Still the basic payment and invoice steps eventually completed okay, which was the only thing that seemed straightforward. Overall the whole pre-purchase and sign-up felt drawn out and a bit frustrating to me.