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WFHI review

felt like a long but steady drip

5 out of 55 of 5Unverified experienceTraining and onboarding

felt like a long but steady drip

The whole onboarding and training experience felt like a long drip, you know? It wasn’t a quick zip through the steps but more something that dragged on with lots of repetition and waiting built in. When I logged in, the training started fine but then I was stuck on some modules waiting for updates and instructions to load before moving on. The onboarding flow wasn’t seamless; I had to keep reviewing the same instructions multiple times, which honestly felt tiresome after a while. The calling tool and dialer training also dragged, with pauses to fix syncing issues with the database, so I ended up in a queue for telephonic support a few times. It worked out in the end, but just barely. I guess the software’s automatic updates were helpful but also made the process bumpy sometimes. Overall it felt like some kind of drill that tested my patience and made me wonder if faster setup would make such a difference next time.

Satish GhoshChhattisgarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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