Felt like a letdown from start to finish
When I first signed up, I thought the software and training would match the promises, but it didn’t. The onboarding flow was disorganized, and getting access to the dialer took longer than expected. The database feature didn’t fit well with how I wanted to manage contacts, which was frustrating. Support was okay initially, but when I needed help later, the telephonic assistance was slow to connect. Updates came automatically but sometimes changed settings I was comfortable with, causing more hassle. The invoicing and payment process was simple enough, at least that part worked fine. Overall, it felt like the experience was more trouble than it was worth given what I had hoped for, and I can’t say it met my expectations at all. I honestly won’t be continuing with this software as I expected a more streamlined setup without so many bumps along the way.