felt like a frustrating mess

I tried going through the entire billing and payments process thinking it would be straightforward, but honestly, it felt like a frustrating mess. The sign-up was okay at first, but once I got to the invoicing and the payment stages, things didn’t match up with what I expected. The invoices were confusing, not clear enough about what I was paying for or when the next payment was due. I kept having to call support, hoping for some clarity, but even that felt inconsistent. It was all just more complicated than I thought it should be, especially for a service that’s supposed to be easy and reliable. I wanted the whole thing to be smooth and quick but ended up wasting a lot of time trying to figure out the steps and just understand what was going on. It’s a shame because otherwise the software looked promising. But the billing experience left me sort of annoyed and less confident about moving forward with this.