felt like a constant uphill climb
Honestly, the onboarding and training was not as smooth as I hoped it would be. The dialer itself was okay at first, but soon there were issues with database syncing that slowed things down. The updates were automatic but didn’t really seem to fix the problems, instead sometimes caused new glitches which made me question if it was helping at all. I tried calling support a few times and while the staff were polite, the explanations felt generic and didn’t really resolve the matters. The invoicing and payment process was straightforward enough but didn’t help smooth out the rough bits in training and daily software use. Overall it just felt like more of a hassle than a help, working through the teething issues rather than feeling like I was getting a real consistent workflow. Would say it’s a bit of a struggle to get everything aligned properly day to day with this setup.