Felt like a constant struggle, no fit at all
To be honest, the entire experience with the software felt frustrating and misfitting for my work schedule. I started with the hope that the access would align with my irregular hours, but the opposite happened. The dialer would often be inaccessible right when I needed it most due to software restrictions. I also noticed the database updates would run during my core working hours, forcing me to pause my activities. Onboarding was clunky and not tailored to my timings, which made the initial weeks dragging and annoying. The automatic updates, instead of helping, created downtime that messed with my planned tasks. Customer support was slow, taking several attempts to get even basic guidance. Payment and invoicing went smoothly but offered no consolation for the poor user experience. Overall, this felt like a poorly timed fit for my routine and did not meet expectations for flexible access. I’m left disappointed with how unsuitable the software was in practice.