Felt like a constant struggle more than smooth onboarding
The training and onboarding felt frustrating right from the early days and didn’t really improve. It wasn’t just the first moment getting started, but the day-to-day use was a challenge. Multiple features that were supposed to simplify the workflow ended up being confusing, and I frequently had issues with the software not behaving as expected. The video tutorials and training sessions were okay, but I often felt they missed crucial parts that I needed to understand to work efficiently. Even after repeated attempts, it took too long to get accustomed to the calling tools or the dialer, which kept acting intermittently. One small reservation was that the database feature seemed too basic for the kind of tasks I wanted to do, so it wasn’t quite helpful. I also felt that the automatic updates sometimes disrupted my workflow without clear notices. The support was available but didn’t fully address my frustrations. Overall, the whole experience felt like a constant struggle, making me question if I would continue using it.