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WFHI review

felt like a confusing jumbled start

2 out of 52 of 5Unverified experienceTraining and onboarding

felt like a confusing jumbled start

So basically onboarding had some parts that made sense but mostly the wording and labels were off for me. I tried going through the training modules but some terms they used didnt quite match what I expected or what other software ive used thinks of the same things. The dialer setup instructions were kinda mixed up and I spent too much time figuring out what steps to follow first. I will admit the automatic updates happening in background was fine, so no complaints there. Signing up and invoicing was straightforward enough, but I wasnt feeling too confident about how to fully use the database feature with all the unclear labelings. Overall the tone of training was casual but the flow seemed jumbled and not very polished. I guess if you'd used other remote workflow software before you might catch on quicker, but for me it was tedious and a bit frustrating cause the words didnt align with the actions. I hope future updates fix this naming stuff, it would feel a lot more smooth then.

Narendra AcharyaHaryana, IndiaExperience: Published:
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