Felt like a chase that never settled
The entire pre-purchase experience with the software left me frustrated due to the inconsistent communication and lack of clarity on crucial points. Each day brought changes in information about features and pricing, which made it hard to evaluate whether this would suit my needs. The sign-up process was complicated and often unresponsive when I tried to reach out for help. Since the tools didn't perform reliably for my remote workflow, I found myself spending more time troubleshooting than actually using the software. The dialer and calling tools frequently disconnected, and the database feature wasn't intuitive, making data entry slow and prone to errors. Updates sometimes arrived without notifications and disrupted my sessions unexpectedly. Despite attempts to contact customer support through calls and messages, the responses were delayed and unhelpful. This all made it quite difficult to gauge the value of the software before investing too much time. My overall impression was that the experience felt disjointed and exhausting, and not ready for someone who needs a solid, fuss-free setup.