felt left on my own too much during training

felt left on my own too much during training

The onboarding and training experience started with promise but quickly felt like there was a lot left for me to figure out myself. The manuals covered basics but didn’t dive into the specifics of managing the dialer or call workflows with the database effectively. The sign-up and payment steps were clear, which was a relief, but the training on the software features lacked the detail I expected. It would have been helpful if support had provided more structured sessions instead of defaulting to telephonic help that often required multiple calls. I ended up spending extra hours working through issues solo that seemed like they could have been prevented with more thorough guidance.