felt kinda lost with support and info
I gotta say, using this software felt like a bit of a solo mission. The support was there when I reached out but honestly, a lot of the time I had to figure things out on my own. It’s not like the help came fast or was super clear each time; sometimes it felt like going in circles. Once or twice, when I tried to understand the invoicing or the dialer setup, I thought I’d find good instructions in the training but nope, had to puzzle it out myself. I like to get things sorted quickly but here, I kept coming back to the main issue: not enough upfront guidance. After a while I learned more on my own through trial and error than from support, which made me feel like I was missing the full picture. It works better if you’re fine exploring and piecing things together yourself, but that wasn’t really my style.