felt kinda lost with slow replies in training support
I was kinda disappointed with how slow the people were in responding to my questions during the training. I get it, they probably have lots on their plate, but it left me feeling stuck a lot of times. Sometimes I waited hours or even a whole day for help that would have saved me trouble. The training material itself was okay but when I needed extra clarity or had specific doubts about the calling tools or dialer, the delay in replies made me feel less confident. The onboarding flow would have been smoother if support was more immediately available. I did like the software itself, the database feature was pretty useful once I figured it out. The sign-up and payment process didn't give me any issues, that part went fine. But overall, the feeling was that I was left on my own too much without quick assistance. Maybe others had a better experience but from my side, this was the biggest letdown.