felt it was smooth but unsure about recurring stuff
I was hoping setting this up would be mostly a one time kinda thing but that didn’t fully turn out true. Sign-up and payment were easy peasy, getting in was straightforward, and the initial training helped me start using the dashboard well enough. That bit was good. But then I realized some features like the call tools and dialer needed regular tweaking and attention especially when automatic updates rolled through which meant ongoing management. The database setup also took time to fit well into my workflow so it wasn’t entirely a one-off task. Even the onboarding felt like partially done after the first week because certain parts needed revisiting. Customer support was okay when I rang them but not really proactive enough to guide on continuing improvements. So yeah, overall it felt smooth at first but with a bit of a reality check that running it day to day would require continuous input. Which I’m fine with mostly but it’s important to know that up front so expectations can be clear enough before deciding to buy.