4 out of 54 of 5Verified customerSales and pre-purchase
Felt informed for the most part, but some details unclear
The sales team gave a clear overview of the product features and what to expect during onboarding, which I found helpful in deciding to purchase the software and training package. They detailed the payment process well enough, with easy-to-understand invoices sent shortly after sign-up. However, I felt a few aspects of the calling tools and database integration were not thoroughly explained upfront, which left me guessing a bit during setup. Despite this slight lack of detail early on, the communication was mostly plain and straightforward, letting me proceed without major worry. In summary, the explanations were good and understandable, though a bit more transparency earlier in the process would have been appreciated.