Felt ignored and left hanging
I had quite a frustrating experience overall. From the very first interaction, the responsiveness of the sales team was poor. I made multiple attempts to reach out for clarifications before purchase, but often there was a long delay before any reply came back. Sometimes messages were left unanswered for days. It made the whole process feel very disorganized and unprofessional. When I finally got some responses, they didn't fully answer my questions about the software capabilities and integration with my existing workflow. The sign-up process itself seemed straightforward but without good communication beforehand I lacked the confidence to proceed. It felt like the company's priority was on getting subscriptions rather than helping potential customers understand their offering. Even once I paid, follow-up support was minimal and I had to chase up standard information. This made me doubt whether continuing would be worthwhile. Overall, I don’t think this service is right for people looking for proactive, clear guidance before investing in such software. The whole experience felt cold and somewhat disheartening when compared to other options I have explored elsewhere. I’m left regretting the time I spent juggling these interactions.