Felt hesitant towards end due to vague info
Initially, I was pretty optimistic about buying the WFHI product because the sales team seemed helpful in explaining the software and training features. They walked me through the sign-up, invoicing, and payment process fairly clearly, which made everything feel straightforward at first. However, as I got closer to completing the onboarding, I realized some of the details about how the calling tools and database would integrate into my work were less certain than I’d hoped. The presentation felt a bit rushed, and some questions about automatic updates and priority assistance were answered in ways that didn’t inspire complete confidence. I wasn't convinced whether the product would fully meet my workflow needs or if I’d struggle with ongoing setup. On the plus side, the invoice process was smooth with no surprises, and the payment options were convenient. Still, by the time I finished the conversation, I felt some hesitation because I wasn’t sure if I had the full picture, especially about technical support and daily use nuances. So, while parts of the process were okay, the unclear communication on key features left me feeling less certain than when I started.