Felt heard when I finally got through, though it took time
During my early training sessions, I remember feeling a bit hesitant about asking questions because the onboarding flow seemed a bit rushed. I was trying to get comfortable with the calling tools and the dialer settings, but responses to my queries were sometimes slow or incomplete at first. It wasn’t until a later call that I felt the team really understood my situation and gave me clear guidance. At that point, things clicked for me, and I could integrate the database feature more confidently into my workflow. The telephonic support was patient, but it was a learning curve to get consistent assistance. Sign-up and payment processes were straightforward, which helped reduce overall stress. Since responsiveness improved as time went on, I have mixed feelings — the beginning was shaky but it ended on a promising note. I think with quicker, more consistent replies from the start, I would’ve found it easier to settle in sooner.