felt good when the setup clicked, but needed help again
So I was pretty hopeful when I first tried to sign up and start using the software from WFHI. Getting started wasn’t totally smooth but it wasn’t bad either. I liked the training part because it helped me understand how the database and calling tools fit together. But one thing that still bugs me a bit is how sometimes the dialer just doesn’t catch my calls the right way or I have to fiddle with settings again and again. I did reach out to customer support a couple times, and they were okay – not super quick, but they got me sorted for the most part. So if I use this software again, I’ll probably need a little help next time too. There’s definitely a moment where everything clicks and it works well, but not always from the start. The invoicing and payment process was easy enough, so at least that part was consistent and straightforward for me.