Felt good about the order, though could’ve used a bit more upfront clarity
So, overall, I was pretty pleased with the flow of how things happened once I decided to sign up. The steps made sense in general from the initial sign-up, then moving on to getting access to the software, and then the training felt like a natural step. That said, I did find myself circling back a bit because some pre-purchase questions I had about the calling tools and database features weren’t fully answered early on. I guess I was expecting a more detailed walkthrough even before committing, just to see if it would fully suit my workflow. Once I was through with the onboarding, though, it was mostly smooth sailing. The invoicing process was okay, and updates happened automatically without me needing to do anything, which I liked. So, while the order of steps felt logical and fairly user-friendly, the only hitch was wanting a bit more upfront transparency about what exactly comes with the training and software access. Anyway, in the end, I’m glad I took the plunge, but a little more info before signing up would have saved some back-and-forth.