Felt generally confident but wish some details had been clearer
Looking back at my experience before buying into the software and training, I felt decently confident overall, though there were a few things that could have made the decision easier. The sales process explained the main features well, but I remember feeling that some specifics about the ongoing support and how the database integration would work weren't as detailed as I’d hoped. It wasn't a dealbreaker, but I think missing that transparency left me slightly hesitant at the moment just before signing up. The sign-up and invoicing process was straightforward enough, which helped build trust. Reflecting now, I find the product meets most expectations though I still rely on support a bit to clarify certain dialer functions after updates. So while I am happy with my purchase, the absence of a deeper demo or an FAQ addressing those points upfront made me less confident in the early days of usage than I would have liked.