Felt frustratingly clunky overall

I was hoping the support and communication with this software would be smoother compared to what I'd used before. Unfortunately, it felt quite the opposite. The telephonic support took ages to get meaningful help, and I often got repeat explanations as if I had not mentioned my issues earlier. The onboarding flow seemed promising but was bogged down by unclear instructions and frequent updates that threw me off. The one thing I can say they did reasonably was the database feature, which functioned without crashing. But honestly, overall the whole experience played out as quite wearying and wore me down more than it helped streamline anything.