felt far more confident by the end than at the start
I went through the entire wfhi training and onboarding program recently and honestly, by the end of it, I felt like I actually understood the essentials. The sessions were casual, not too overwhelming, which really helped me settle into using the software and the calling tools properly. What stood out for me was how the database and dialer integration finally made sense after some practice, making me feel more comfortable managing workflows remotely. Sure, there was a small amount of lag waiting for automatic updates or for support to respond when I called, but these didn’t shake my newfound confidence much. The invoicing and payment process was explained clearly enough that I felt secure about it too. All in all, I’m glad I stuck with it because by the conclusion, I felt the tools were well within my skill set, which is exactly what I had hoped for going in. I'd rate my outcome pretty positively, despite a few minor hiccups along the way.