Felt fairly reassured, but a bit tentative still
At the start, I wasn’t sure how helpful the support would be, especially since my questions required some technical details. As time went on, the telephonic support and priority assistance improved in responsiveness and clarity, which boosted my confidence. Yet occasionally, I felt the explanations were a little scripted or not fully tailored to my specific issues, making me hesitate over some advice. Despite this, the follow-ups showed genuine effort to resolve my concerns, so I’m cautiously optimistic about their support. The communication felt overall professional, though with room for deeper personalisation. Looking back, the process was reassuring but left me with a sense that a touch more flexibility in how issues are approached might have left me even more confident heading forward.