Felt fairly confident mostly but one training part stood out
The onboarding and training process with WFHI made me feel reasonably confident by the time I was finished, though I did notice one part that stood out distinctly. The initial modules about database management and integrating it with the calling tools were very clear and helped me get a solid grip on the core software functions. However, when it came to the advanced features in workflow automation, the instructions became more complicated and less straightforward, which slightly dented my confidence. I appreciated the telephonic support which helped clarify many doubts, but some parts required repeated attempts to fully understand. The payment and sign-up process was clear and easy to navigate, contributing to an overall positive experience. While I felt ready to proceed, I think with a bit more detail or practice exercises in that complex section, my confidence would have been even stronger moving forward.