Felt fairly confident in the end
I had been a bit unsure when I first looked into WFHI’s offerings, especially since the sales communication was quite brief. But once I got through the initial signup and invoicing steps, things felt pretty straightforward. There was this one call during onboarding that really boosted my confidence – the trainer explained how the dialer integrates with the database, which was the part I was most curious about. Although I can't quite recall all the specifics they covered, they did clarify a lot of the basics in a calm and patient way, which helped settle my nerves. The payment process was simple enough, and the automatic updates meant I didn’t have to manually check for new features or fixes. I appreciated that telephonic support was available when I had a couple of quick questions about using the calling tools. I’m still exploring the training material, but I’d say overall, by the end of the pre-purchase and onboarding phase, I felt comfortable getting started with their software and services. It’s not perfect, but for what they offer, I’m happy to continue.