At the end of my time using the WFHI software and training, I felt fairly confident in managing the
At the end of my time using the WFHI software and training, I felt fairly confident in managing the core features, though the journey had both good and bad moments. The database feature was easy enough to use, and the calling tools worked as expected, which helped me feel more comfortable. However, the support communication was sometimes a bit slow, and I had to wait longer than I would have liked on calls. Even when I reached someone, their answers could be a little inconsistent, which raised some doubts. That said, the invoicing and payment procedures were straightforward, so I knew what to expect there. The automatic updates didn’t cause any disruptions, which was reassuring. Overall, while I didn’t feel completely certain about every aspect, I’d say I came away mostly confident and ready to continue using the software with occasional points where I wish communication was better.