felt easy to find what i needed, though a few things unclear

felt easy to find what i needed, though a few things unclear

I gotta say, searching through the WFHI site and software for details before buying felt pretty straightforward which I liked a lot. The sign-up and invoice process were smooth and clear, no big surprises there. I especially appreciated the way the onboarding and training materials were laid out, easy to navigate and mostly helpful. But honestly, a couple of things like some aspect of the dialer setup and what happens during automatic updates could have been explained better. Telephonic support was available, but sometimes a bit slow to respond, though when I got through it helped. Overall, I felt pretty comfortable making the purchase and starting with the software, and the small unclear bits didn’t spoil my experience too much yet.