Felt easier than I thought it would be
Given that I wasn’t very confident at first, the whole training and onboarding experience actually felt smoother than I expected. Usually with new software, I’d think I’d need to call for help a lot, but here, the guidance was clear enough that I managed almost everything by myself. The sign-up was easy, invoicing was straightforward and the dialer tools were surprisingly intuitive compared to what I’ve seen elsewhere. I still might reach out next time if I hit a snag, but it’s good to know that the automatic updates didn’t cause any disruption, and the database feature fit well into how I organize stuff. So overall, less stressful than I imagined, and the training material actually preempted many questions I thought I’d have. Definitely nicer feeling for a remote workflow tool.